Privacy Policy

Effective Date: 01/01/2025

At Shade Collective LLC (“we,” “our,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, booking system, and services. By using our services, you agree to the terms outlined below.

1. Information We Collect

Personal Information:

  • Name, email, phone number, and other contact details

  • Billing information when you book services

  • Appointment history and preferences

Usage Information:

  • Website usage data through cookies or analytics

  • Device information, IP address, and browsing behavior

Mobile Information:

  • Phone numbers or text messaging info submitted through our booking system

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Send updates, confirmations, and reminders via email or SMS

  • Respond to inquiries or requests

  • Improve our website, services, and user experience

  • Send marketing or promotional materials if you have opted in

Important: We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

3. How We Share Your Information

We only share personal information with trusted third-party service providers who help us operate our business, including:

  • Payment processors

  • Booking platforms (Boulevard)

  • Analytics providers

We do not sell or rent personal information to third parties.

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze trends, and manage the site. You can adjust your browser settings to disable cookies, though some features may not function properly.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing emails and SMS messages at any time

To exercise these rights, please contact us at Lindsay@shadecollectivesd.com

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to safeguard your data, no system can guarantee 100% security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date updated. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

Shade Collective LLC
Email: Lindsay@shadecollectivesd.com
Phone: 6193636491
Address: 1807 Robinson Ave, CA, San Diego, 92130